Terms & Conditions

Please read these terms carefully; they govern your use of our website and services.

Introduction

These Terms & Conditions ("Terms") apply to your access to and use of the Safe Alert website and related services. By using our site, you agree to these Terms. If you do not agree, do not use the site.

Eligibility

You must be at least 18 years old or have consent from a legal guardian to use our services. By using our site, you represent and warrant that you meet this requirement.

Orders and Billing

If available, orders placed through our website are subject to acceptance. Pricing, promotions, and availability may change without notice. You agree to provide accurate payment and contact information and authorize us to charge the payment method provided.

Devices and Services

Our medical alert devices and related services are intended to support, not replace, professional medical advice or emergency services. Performance may vary based on location, connectivity, and device use.

Returns and Refunds

If applicable, returns or cancellations are subject to our return policy and any device-specific terms. Please contact us for assistance with orders or return eligibility.

Limitation of Liability

To the maximum extent permitted by law, Safe Alert is not liable for indirect, incidental, or consequential damages arising from your use of the site or services. Our total liability will not exceed the amounts you have paid for services during the preceding 12 months.

Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles. Disputes will be resolved in the courts located in New York.

Contact Us

Questions about these Terms? Contact us at info@safealert.shop or call (800) 350-6026.

Last updated: February 1, 2026